Location: Pretoria, Gauteng
Position: Cash Centre Supervisor
Branch: Hermanstad
Reporting to: Branch Manager
Job Overview:
Fidelity Cash Solutions (FCS) is currently seeking a detail-oriented and reliable individual to fill the role of Cash Centre Supervisor at our Hermanstad branch. The main objective of this role is to ensure that all deposit processing is completed accurately and efficiently, in line with service agreements. The Supervisor is responsible for maintaining a high standard of quality in the counting and verification processes carried out by the team.
Minimum Requirements:
- Grade 12 or equivalent qualification
- Clear criminal record
- Computer literacy is essential
- Minimum 2 years’ experience in a cash centre or similar role (preferred)
- Treasury experience will be an added advantage
- Ability to work well under pressure and manage multiple tasks simultaneously
- Flexibility to work overtime when required
- Strong problem-solving skills and ability to resolve issues efficiently
Key Responsibilities:
- Opening and closing of the Cash Centre (where applicable)
- Ensure adherence to Standard Operating Procedures (SOPs)
- Accurate counting and verification of cash
- Daily cash balancing and reconciliation
- Recounting of funds in case of discrepancies
- Maintain up-to-date reports and daily statistics
- Ensure completeness, neatness, and proper filing of documentation
- Confirm physical cash balances with schedule records
- Ensure registers are properly completed and signed daily
- Promptly and professionally handle incident and client reports
- Address client queries effectively, ensuring high levels of customer satisfaction
- Enforce discipline and maintain order within the Cash Centre
- Assume accountability for the operations of the Cash Centre in the absence of a manager
Key Attributes & Core Competencies:
- High level of integrity and reliability
- Strong verbal communication skills
- Ability to follow instructions with precision
- Excellent attention to detail
- Self-motivated and proactive
- Strong numerical and problem-solving skills
- Team player with good planning and organizational abilities
- Commitment to customer service and quality assurance
- Alert and able to maintain focus in a fast-paced environment
Note:
We reserve the right not to fill this position. Preference will be given to existing employees and candidates who meet the company’s transformation objectives, particularly Black Female Candidates, in line with our employment equity policy.
Fidelity Services Group (Pty) Ltd is committed to fair employment practices and the ongoing development of our human capital.
If you do not receive feedback within 10 working days of the closing date, please consider your application unsuccessful.
