Position Title: Shop Assistant Cashier X10 – Clicks North Riding Square
Reference Number: click_020456
Application Deadline: 27 June 2025
Location: Johannesburg
Industry: Wholesale & Retail Trade
Category: FMCG, Retail, Wholesale & Supply Chain
Contract Type: Permanent
Remuneration: Market Related
Employment Equity: Yes
About Clicks Group:
As a leading health and beauty retailer, Clicks is committed to providing outstanding service and value. We are looking for 10 Shop Assistant Cashiers to join our team at North Riding Square to help us deliver an exceptional customer experience.
Job Purpose:
To ensure excellent customer service at the point of sale (POS) through accurate processing, efficient merchandising, and effective promotion of products and rewards, contributing to a positive shopping experience.
Key Responsibilities:
- Accurately process all POS transactions efficiently and on time
- Scan merchandise and handle payments with precision, including ClubCard rewards
- Ensure safe cash handling practices at all times
- Promote and register new Clicks ClubCard members to meet participation targets
- Inform customers of ongoing promotions to increase sales and enhance satisfaction
- Provide professional, friendly, and visible customer service as a brand ambassador
- Maintain store cleanliness and merchandising standards in line with company guidelines
- Support Clicks’ vision of being the preferred health and beauty retailer by living the company values
- Stay informed about current products, ranges, promotions, and in-store events to assist customers effectively
Knowledge Required:
- Basic mathematical skills
- Understanding of retail/FMCG operations, including merchandising and promotions
- Stock management awareness
- Strong grasp of customer service standards
Key Skills:
- Good planning and organising ability
- Problem-solving mindset
- Excellent customer service orientation
- Clear and effective communication skills
- Computer literacy and numerical accuracy
Competencies:
Essential:
- Following instructions and procedures
- Meeting customer expectations
- Building relationships and networking
Desirable:
- Working well with others
- Influencing and persuading
- Handling pressure and setbacks
- Time management and organisational strength
Minimum Requirements:
Education:
- Essential: Grade 12
- Desirable: Minimum 50% in Maths and English at Grade 12 level
Experience:
- Desirable: Previous experience in a customer-facing retail or FMCG environment
