Job Overview
We are seeking a well-presented and professional Receptionist to serve as the first point of contact for our Head Office. This role involves greeting visitors, handling telephone calls, ensuring security procedures are followed, and supporting health and safety efforts within the office environment.
Key Responsibilities
Switchboard Management:
- Promptly answer incoming calls in line with company standards
- Identify caller needs and direct them to the appropriate department or individual
- Record and relay accurate messages
Front Desk & Visitor Management:
- Welcome and direct visitors in a professional and friendly manner
- Enforce office security protocols by monitoring visitor access, issuing badges, and maintaining the logbook
Delivery Coordination:
- Manage all incoming and outgoing deliveries efficiently
Meeting Room Oversight:
- Oversee meeting room bookings and ensure necessary technical setups are in place
SHEQ Support:
- Provide administrative assistance to the Head Office SHEQ (Safety, Health, Environment & Quality) team
- Support first aid and fire marshal duties when required
Administrative Support:
- Perform ad hoc administrative tasks
- Support special projects as needed
Venue Bookings & Event Coordination:
- Arrange venues for meetings and events
- Conduct site visits
- Assist in event coordination with selected venues
Office Operations:
- Manage office supplies and equipment
- Ensure the office environment remains clean, organized, and operational
Qualifications:
- Grade 12 (Matric)
- A qualification in reception, administration, or call centre operations is an added advantage
Experience:
- 3–5 years of relevant experience in a similar role within a corporate environment
- Experience in customer care is beneficial
Key Skills & Attributes:
- Excellent verbal and written communication skills
- Training in health and safety is advantageous
- Energetic, professional, and approachable demeanor
