Cash Office Administrator
Introduction
Responsible for verifying daily reconciliations, accurately capturing daily takings into the system, and promptly flagging discrepancies to Supervisors for resolution.
Key Responsibilities
- Ensure compliance with company policies and procedures regarding the accounting and processing of financial documents.
- Perform takings reconciliations, including:
- Verifying clearance of POS (Point of Sale) reconciliations.
- Posting reconciling differences to the correct Short and Over General Ledger (GL) accounts.
- Ensuring offsetting entries are correctly posted in POS reconciliations.
- Resolving any outstanding reconciling items.
- Confirm proper authorization for all documents and verify the use of correct GL accounts and cost centers.
- Investigate and report all variances, including till shortages/overages, safe discrepancies, coupon issues, lotto, refunds, and any other related queries.
- Liaise with store and regional management to resolve banking and settlement-related queries.
- Prepare and park invoices related to Debtors accounts.
- Ensure cashier deduction reports are submitted accurately and on time.
- Contribute to the efficient daily operation of the department.
Qualifications & Experience
- Matric (Grade 12) / N3 or equivalent (preferred).
- Minimum of 1 year’s experience in a cash office or similar administrative environment (preferred).
- Proficient in Microsoft Office (Word, Excel, Outlook).
Core Competencies
- Strong attention to detail and accuracy.
- Analytical mindset with a focus on cash controls.
- Methodical and thorough approach to work.
- Ability to manage routine tasks effectively.
- Strong teamwork and communication skills.
- Capable of working under pressure and meeting deadlines.
- Excellent interpersonal and written communication skills, especially when interacting with stores and Area Managers.
- Proven ability to resolve complex queries.
- Demonstrates professionalism consistently in all work-related interactions.
