Introduction
The Driver Assistant is responsible for supporting the delivery driver in ensuring efficient and timely delivery operations. Key duties include assisting with loading and unloading goods, providing navigation support, and helping maintain the vehicle’s cleanliness and operational condition. This role also involves customer interaction, making professionalism and communication skills essential.
Key Responsibilities
Delivery Support:
- Loading & Unloading: Assist the driver with the safe loading and unloading of goods, ensuring correct handling and secure placement.
- Route Navigation: Use maps or GPS tools to help navigate to delivery locations according to the planned schedule.
- Customer Service: Engage professionally with clients during deliveries and manage required documentation, such as delivery notes or confirmations.
Vehicle & Logistics Management:
- Pre/Post-Trip Checks: Help perform safety inspections on the vehicle (brakes, lights, etc.) before and after trips.
- Vehicle Cleanliness: Ensure the delivery van is clean, presentable, and well-maintained at all times.
- Issue Reporting: Report any maintenance concerns or mechanical issues to the driver or appropriate personnel.
- Safety Compliance: Follow all road safety guidelines and company procedures.
- Professional Conduct: Represent the company in a respectful and courteous manner at all times.
Qualifications & Experience
- Education: Grade 12 (Matric) or NCV Level 4 is required.
- Criminal Record: Must have a clear criminal background.
- Experience: 2–3 years of experience in a Van Assistant or similar delivery support role.
- Availability: Must be flexible and willing to work shifts.
- Courier Knowledge: Previous courier industry experience is essential.
- Route Familiarity: Good knowledge of Northern Cape routes is required.
- Teamwork: Must be cooperative, adaptable, and able to work as part of a team.
- Language Skills: Proficient in reading, writing, and speaking English.
- Navigation: Ability to read road maps and operate GPS systems effectively.
