Location
Houghton Estate, Gauteng
Full Job Description
Monitor and Manage Legal and BCM Documentation
- Monitor BCM (Business Continuity Management) platforms for incidents, record all incidents electronically for accessibility.
- Report incidents to the manager and oversee the status of each reported incident.
- Secure approvals to communicate incidents to relevant business departments.
- Update required registers, such as the BCM Incident Register, as needed.
- Draft communications, obtain necessary approvals, and distribute updates to internal and external stakeholders.
Coordinate Business Continuity Administration and Testing
- Manage updates to Business Continuity Plans during the annual review of SBV’s Resilience Framework and Policy.
- Collect and coordinate stakeholder feedback for updates to the Business Impact Assessment (BIA) annually.
- Ensure BCM plans and BIA documentation are updated in line with SBV requirements.
Facilitate Business Continuity Testing
- Organize annual or ad-hoc Business Continuity Tests, including gathering supporting documentation.
- Coordinate test schedules with relevant departments and the Technology Disaster Recovery team.
- Assist the manager with communication related to continuity tests and involved stakeholders.
Support Environmental, Social & Governance (ESG) Program
- Coordinate collection of ESG data with stakeholder assistance.
- Help organize ESG Committee meetings, including issuing notifications and tracking actions.
- Communicate with internal and external stakeholders to collect ESG-related data when necessary.
Manage Stakeholder Communication
- Maintain clear and professional communication with internal and external parties.
- Address BCM-related queries from business units and staff.
- Work with the training department to monitor and follow up on BCM training compliance.
General Office Administration
- Schedule and coordinate stakeholder meetings:
- Book venues
- Send invites and manage RSVPs
- Record and distribute meeting minutes.
- Store electronic copies of meeting documentation.
- Process and track invoices using the internal finance system.
Minimum Education and Experience Requirements
- Grade 12 (Matric)
- Certificate in General Administration
- At least 2 years of administrative experience in the insurance or finance sector, or
- 2 years of experience in a risk management environment (advantageous)
