Introduction
Our client is a reputable supplier of food ingredients and raw materials sourced from trusted global partners.
They specialize in delivering a wide range of high-quality products used in the food, pharmaceutical, nutraceutical, animal feed, and agricultural industries.
Key Responsibilities
Customer Communication
- Engage with customers via phone, email, and digital platforms to understand their requirements and provide product information.
Product Knowledge and Presentation
- Effectively communicate product features, benefits, and value propositions to customers in a clear and concise manner.
Sales Negotiation
- Negotiate pricing and terms to reach mutually beneficial sales agreements.
Account Management
- Build and maintain strong relationships with existing clients, ensuring ongoing satisfaction and support.
Customer Service
- Respond to customer queries, address concerns, and resolve complaints efficiently and professionally.
Sales Closures
- Finalize transactions and secure new orders from clients.
Sales Reporting
- Track sales activities, client interactions, and follow-ups using CRM or other systems.
Market Awareness
- Stay informed on market trends, new products, and competitor activity.
Cross-functional Collaboration
- Work closely with internal departments such as marketing, logistics, and finance to ensure seamless operations and customer satisfaction.
Requirements
- Matric (Grade 12)
- Previous experience in internal sales, specifically in chemical sales within the FMCG sector (focus on raw materials and dry ingredients)
- Computer literacy and proficiency in sales systems/software
Salary Package
💰 R10,000 – R12,000 per month (depending on experience)
