Job Title:
Cargowise Administrator / Specialist
Overview:
This global shared services role is responsible for managing essential operational master data and executing standardized processes across international subsidiaries. The Cargowise Administrator / Specialist plays a key role in maintaining data integrity, enhancing operational efficiencies, and supporting continuous improvement through data analysis, process testing, and collaboration with regional teams.
Key Responsibilities:
- Maintain key master data, including organizational structures, reference files, and rate tables
- Execute standardized, centralized data entry processes across all regions
- Monitor performance metrics and identify opportunities for process improvement
- Analyze data quality and recommend ways to enhance automation
- Conduct audits and refine global standard operating procedures
- Promote and implement industry and internal best practices
- Drive initiatives that boost operational productivity
- Test and provide training on new CargoWise (C1) functionalities and workflows
Required Qualifications & Experience:
- Grade 12 (Matric)
- Bachelor’s degree in Finance, Business, or Logistics (preferred)
- Previous experience in international freight forwarding
- Proficient with CargoWise (essential)
- Experience in shared or centralized service environments (preferred)
- Proven business and data analysis skills
- Strong organizational abilities and attention to detail
- Excellent verbal and written communication skills in English
- Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Certified CargoWise Specialist
