Introduction
At Nazareth Care, we are committed to delivering a broad spectrum of residential care services that center around the well-being and unique needs of older persons. Our holistic approach addresses the physical, emotional, social, and spiritual aspects of each resident’s life, within a nurturing and compassionate environment. Guided by the founding mission of the Sisters of Nazareth, we remain focused on enhancing quality of life through ethical and professional care that upholds the dignity of every individual.
Duties & Responsibilities
This role is responsible for providing comprehensive administrative support across all departments at the Cape Town Estate. The primary aim is to ensure the seamless day-to-day operation of the Estate through coordination of payroll processes, petty cash management, invoicing, and donation tracking. Additionally, this position plays a key role in supporting meetings, reporting, quality care administration, and monitoring resident movements.
Key Performance Areas (KPAs):
- Deliver general administrative assistance to department heads, ensuring all tasks are completed within established timelines and service standards.
- Monitor and record staff attendance daily, ensuring alignment with scheduled shifts; prepare documentation for payroll and report any concerns to relevant managers to maintain adequate staffing levels.
- Maintain comprehensive employee records across the full employment life cycle, including onboarding, training, compliance, performance, and termination. Coordinate staff development initiatives and provide monthly HR reports.
- Administer all payroll processes accurately and within deadlines, serving as the primary point of contact for payroll-related tasks at the Estate.
- Oversee petty cash and expense reconciliation; manage invoicing, supplier engagement, and donation tracking according to internal financial protocols.
- Support the Nursing department with procurement and supplier communication, stock ordering, inventory management, and resident supplies.
- Facilitate the resident admissions process, ensuring all documentation is completed and performance standards are met.
- Collaborate with the Resident Services Coordinator to orient new residents and families.
- Contribute to the preparation and compilation of required facility reports.
- Ensure all service level agreements are current, and assist in coordinating tender processes for new vendors.
- Maintain accurate records to ensure full compliance across all administrative areas.
- Uphold Occupational Health & Safety standards and ensure adherence to all legal and organisational policies.
Desired Experience & Qualifications
- Minimum of 2 years’ experience in an administrative support role
- Proven experience in payroll processing and support
- Business Administration qualification (advantageous)
- Exposure to hospitality or care environments (advantageous)
- Strong proficiency in Microsoft Office Suite
- Self-motivated with the ability to work independently
- Excellent multitasking, planning, and time management skills
- Sound judgment and decision-making abilities
- Strong interpersonal skills and relationship-building capability
- Exceptional verbal and written communication skills
- Team-oriented with a commitment to our core values: Love, Compassion, Patience, Respect, Justice, and Hospitality
Package & Remuneration
- Market-related salary
- Eligibility to join the Provident Fund post-probation for long-term financial security
- Access to a 24/7/365 Employee Wellness Programme at no cost
- Generous leave benefits
- Ongoing learning and career development opportunities
Interested?
If you’re passionate about making a meaningful difference in the lives of others while growing in a supportive and mission-driven environment, we’d love to hear from you. Apply now to join the Nazareth Care family.
