Full Job Description
Job Summary
Hello Group is looking to hire a committed Administrative Assistant to support the operational, financial, and administrative functions along the Malawi Corridor. This role encompasses a wide range of responsibilities, including payroll processing, lease and expense reconciliation, preparing bank instructions, and working closely with the treasury team on funding-related matters. The role also covers critical reporting tasks such as driver behavior tracking, cash handling, and payout analysis, along with accurate record-keeping of fuel usage, system access, and geographical mapping.
About Hello Group
Hello Group is a South African-based company on a mission to deliver transformative, integrated services for migrant and underserved communities. Our goal is to offer low-cost, accessible, and easy-to-use financial products powered by leading-edge technology.
Perks of Working at Hello Group
- Onsite Barista – Enjoy quality coffee every day
- Fun Team Events – Because we believe in working hard and celebrating harder
- Team Building Activities – Strengthen bonds beyond the workspace
- People-Centered Culture – Be yourself and thrive in a warm, dynamic environment
- Inspiring Office Space – Designed for collaboration and innovation
Our Brands
- Hello Paisa – Affordable and secure international money transfers and digital banking
- Hello Pay – Personalized financial solutions for individuals
- Q-Mart – Wholesale leader in mobile and financial product distribution
Minimum Requirements
- Grade 12 (Matric)
- Diploma or Degree in Business Administration (preferred)
- 1–2 years of experience in operations or administrative support
Key Responsibilities
Operations
- Manage the full payroll cycle from onboarding to processing
- Maintain lease and rental records for all stores
- Reconcile expenses and maintain supporting documentation
Funding Support
- Prepare and issue banking instructions
- Collaborate closely with treasury and banks on funding queries
- Manage and maintain the Cash File
- Handle journal entries and reconciliations
Reporting
- Generate weekly driver behavior reports
- Monitor and report daily cash-up and missed payouts
- Conduct weekly payout analysis
General Administration
- Track and maintain fuel usage records
- Administer staff access rights on internal systems
- Update and manage geographic data (Google Maps) for the Malawi Corridor
- Support additional administrative tasks as needed
