Job Title: People Delivery Assistant
Reference Number: SHO250604-4
Job Type: Contract / Fixed-Term
Closing Date: 11 June 2025
Location: Edenvale, Gauteng, South Africa
Job Purpose
The People Delivery Assistant supports the People function by providing accurate, timely administrative support across various HR processes. This includes data capturing, document management, and filing, ensuring all HR-related activities are properly recorded and traceable. The role may also include ad hoc support for employee-facing services throughout the employee lifecycle.
Key Responsibilities
Employee-Focused Support
- Deliver administrative services in line with People function policies and procedures.
- Support HR activities such as recruitment, onboarding, payroll, benefits, wellness, communication, and exit processes.
- Escalate concerns to ensure smooth workflow and continuity.
- Coordinate responses to queries and liaise on behalf of the team when required.
- Capture and process employee documents on relevant systems.
- Maintain proper recordkeeping and filing for auditing and reference.
- Assist with tasks like ordering supplies, managing stock levels, and receiving stationery.
- Communicate with third parties involved in HR-related matters.
- Participate in projects, new employee onboarding, and additional team initiatives.
Team and Organisational Contribution
- Collaborate with the People team to provide effective service delivery.
- Contribute to building a positive, agile, and supportive team culture.
- Support wellness and open communication practices within the team.
Reporting and Data Management
- Ensure accuracy in data entry and reporting.
- Use official data sources to inform reporting.
- Assist in consolidating basic HR reports and cost data.
Governance and Compliance
- Adhere to all applicable labour laws, governance frameworks, and internal policies.
- Ensure compliance with health and safety, POPIA, and HR-related legislation.
- Identify and mitigate risks in administrative processes.
Continuous Improvement
- Support collaboration across service areas to ensure effective process flow.
- Identify opportunities for improving administrative functions and recommend enhancements.
- Provide input on technology and systems relevant to HR operations.
Qualifications
- Essential: Grade 12 / National Senior Certificate
- Beneficial: Diploma in Administration or equivalent
Experience
- Minimum of 1 year in an HR administrative or assistant role, covering multiple areas of the employee lifecycle.
- Exposure to HR support, data handling, and service delivery (essential)
- Experience in FMCG, retail, or similar fast-paced environments (preferred)
- SAP experience beneficial
Key Competencies and Skills
- Strong interpersonal and communication abilities
- Proactive, detail-oriented, and organized
- Able to manage stress, deadlines, and adapt to changing priorities
- Team-oriented and collaborative
- Proficient in Microsoft Office
- Working knowledge of HR administration, policies, and compliance standards
This role offers an opportunity to be part of a dynamic HR team, contributing to impactful employee experiences while gaining valuable exposure across multiple HR functions.
