Administrator – USA Online Store (Remote & Office-Based Hybrid)
Location: South Africa (Remote & Office-Based)
Company: Build Volume
Salary: Market-related
Working Hours:
- 15:00 – 17:00 (Office-based)
- 17:00 – 00:00 (Remote from home)
Introduction:
Build Volume is seeking a proactive and organised Administrator to support our USA-based online store operations from South Africa. The successful candidate will coordinate administrative tasks and email communication during U.S. business hours, ensuring seamless service delivery from our local base.
Key Responsibilities:
- Manage and respond to emails in a timely and professional manner.
- Monitor and verify that online orders, live chats, and shipping processes are handled accurately.
- Generate and send invoices when required.
- Handle website enquiries and ensure all online orders are processed correctly.
- Complete and submit vendor forms as needed.
- Maintain inventory records and assist with stock control.
- Perform general administrative duties and assist management with additional tasks.
Requirements:
- Matric (Grade 12)
- Own reliable transport
- Strong written and verbal communication skills
- Solid computer literacy and comfort working with online platforms
