Location:
Parktown, Gauteng
Full Job Description
Position Overview:
The Academy Administrator plays a key role in managing the planning, coordination, and execution of training programmes offered by the Academy. This position ensures the seamless delivery of learning initiatives, handling everything from scheduling and logistics to learner engagement and post-training activities.
As the primary contact point, the Academy Administrator supports learners, Learning & Development (L&D) Specialists, and both internal and external stakeholders of PPS.
Minimum Requirements
Education:
- Matric (Grade 12)
- A bachelor’s degree in Human Resources, Education, Business Administration, or a related discipline is preferred.
Knowledge and Skills:
- Microsoft Office Proficiency: Advanced skills in Excel, Word, PowerPoint, and Power Apps, including Power BI.
- Tech Savvy: Comfortable with adopting new technologies and digital tools to support learning.
- LMS Experience: Familiarity with Learning Management Systems (e.g., Moodle) for managing online learning, tracking learners, and course administration.
- Project Management: Capable of planning, organizing, and executing training programmes efficiently.
- Communication Skills: Strong written and verbal communication abilities.
- Interpersonal Skills: Skilled at building relationships with learners, facilitators, and stakeholders.
- Problem Solving: Able to handle learner issues and logistical challenges promptly.
- Technical Skills: Proficiency in using relevant software and digital platforms.
- Detail-Oriented: Accurate in maintaining records and preparing reports.
- Adaptable: Capable of managing multiple priorities and adjusting to dynamic needs.
Key Responsibilities
Training Calendar & Logistics:
- Develop and manage a comprehensive training calendar.
- Schedule learning events, book venues, coordinate catering, prepare materials, and manage equipment.
- Handle learner registrations and communications, including invitations and pre-training details.
- Track attendance and update training records accurately.
Facilitator Coordination:
- Confirm facilitator availability and provide logistical support.
- Distribute necessary training materials.
- Gather post-training feedback to support continuous improvement.
Learner Engagement:
- Act as the main support contact for learners.
- Address queries and resolve issues during the training process.
- Promote a positive and interactive learning environment.
Session Hosting:
- Set the tone for a welcoming and collaborative training atmosphere.
- Welcome participants, facilitate introductions, and encourage engagement.
Administrative Duties:
- Maintain and update training records and databases.
- Capture training data for compliance and skills reporting (e.g., INSETA).
- Handle submissions for WSP and ATR.
- Manage learner registrations on the INSETA MIS platform.
- Oversee administration of learnerships and internship programmes.
- Organize training-related documentation for B-BBEE audits.
- Support the design and rollout of new training initiatives.
