Introduction
Bestmed is a non-profit, mutual, and self-administered medical scheme registered with the Council for Medical Schemes. With over 60 years of service, we have been committed to providing quality healthcare to South Africans. Today, we are proud to be the largest self-administered scheme and the fourth largest open medical scheme in the country.
At Bestmed, we aim to be an employer of choice by:
- Cultivating a “Personally Ours” culture where every employee can make a unique contribution to our shared success.
- Creating an environment that empowers individuals to bring their best selves to work.
- Fostering a highly engaged workforce through a performance-driven culture where employees are recognized and rewarded for their dedication.
Industry Recognition
Bestmed has consistently demonstrated excellence in the medical scheme industry:
- Ranked #1 in customer experience in the 2022 Ask Afrika Orange Index® for Medical Aid Companies.
- Rated a top performer in the 2022 SA-csi research for customer experience in the medical scheme sector.
- Winner of the 2022 FIA Intermediary Experience Award for Product Supplier of the Year: Healthcare.
- Recipient of the Titanium Award for Service to Membership (2022) and for Creating Access to Quality Healthcare (2022 & 2023).
- Awarded News24 Medical Scheme of the Year at the 2024 News24 Business Awards.
If you’re someone who leads by example, goes the extra mile, upholds strong values, maintains a positive attitude, and thrives in a collaborative team—then you could be the ideal candidate to join Bestmed’s Personally Yours journey.
Duties & Responsibilities
- Perform general administrative tasks, including document linking and profile closures on Chroniline for Oncology and other care programmes.
- Follow instructions accurately and consistently.
- Deliver high-quality, efficient admin support in line with departmental standards.
- Meet Service Level Agreements (SLAs) and operational expectations within the Disease Management (DM) department.
Minimum Requirements
Education:
- Matric / Grade 12
Experience:
- At least 3 years of experience in a medical assistant or similar administrative role.
