Administrator
Location: Boksburg, Gauteng
Salary: R35,000 – R40,000 CTC per month
Introduction:
We are seeking a proactive Service Administrator to support the day-to-day operations of our workshop. This role provides essential administrative assistance to technicians, the foreman, and the service manager. A key focus of the position is to facilitate smooth workshop operations while contributing to increased service and parts revenue.
Key Responsibilities:
Your responsibilities will include, but are not limited to:
- Handling incoming customer calls and inquiries in a professional manner
- Communicating effectively with staff, customers, and suppliers
- Sourcing part numbers for Bobcat and Sany equipment to support accurate quotations
- Preparing and sending service and parts quotations promptly
- Following up on quotations and identifying reasons for non-conversion where applicable
- Coordinating order amendments and resolving parts-related queries, including shortages or alternate sourcing
- Managing documentation and filing systems for the workshop
- Maintaining strong customer relationships to ensure satisfaction and repeat business
- Performing general administrative duties
- Supporting continuous improvement efforts within the department
Desired Skills & Qualifications:
- Matric (Grade 12)
- Minimum of 3 years’ relevant administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Experience with Autoline software (advantageous)
- Excellent verbal and written communication skills
- Strong organizational and time management abilities
- Able to work independently, accurately, and under pressure
- High attention to detail, with a focus on accountability and dependability
- Customer-centric approach and professional demeanor
- Own reliable transport is essential
If you are a well-organized, detail-oriented individual who thrives in a high-paced environment and enjoys contributing to business success, we would love to hear from you!
