Tracking Administrator

Introduction: Intercape seeks to hire a Tracking Administrator for its Operations department, stationed at the Cape Town Depot.

Duties & Responsibilities:

Vehicle Monitoring System:

  • Aid in ensuring alignment of vehicle databases.
  • Assist in aligning driver databases.
  • Coordinate daily vehicle health checks and maintenance needs.
  • Manage national stock of driver identification tags.
  • Provide movement reports and TACHO reports upon request.
  • Assist in installations and de-installations as needed.
  • Identify drivers using incorrect tags and coordinate corrective actions.
  • Compile tracking-related reports.
  • Contribute to tracking-related projects.

On-Route Monitoring:

  • Ensure all journeys are loaded into the route management system.
  • Investigate and document any anomalies.
  • Monitor vehicles according to timetables and the route management system.
  • Investigate and document any exceptions.
  • Compile route management reports.
  • Identify potential system anomalies.

Onboard Video Camera:

  • Coordinate actioning of onboard camera footage.
  • Distribute overdue reports.
  • Manage daily vehicle health checks and maintenance.
  • Contribute to onboard camera system projects as needed.
  • Provide assistance related to onboard cameras.
  • Compile reports for ad-hoc requests.

Employee Management:

  • Comply with office hours or notify Manager of deviations.
  • Discuss and apply for leave in a timely manner.
  • Notify Manager of illness according to policy.
  • Provide necessary documents as per policy.
  • Update attendance records daily.
  • Comply with policies and procedures.
  • Participate in meetings.
  • Maintain professionalism in interactions with colleagues.

Fleet Administration:

  • Provide ad-hoc reports.
  • Generate orders for products and services.
  • Ensure timely processing of invoices.
  • Assist with general administration tasks.
  • Participate in internal and external meetings.
  • Maintain asset registers.
  • Coordinate driver tag reconciliations.

Effective Utilization of Systems:

  • Stay informed about system enhancements and changes.
  • Keep up to date with policy and procedure changes.
  • Enhance knowledge of Microsoft packages.
  • Ensure accurate data entry in relevant systems: MiX Telematics, SOPS, MOVE.

Desired Experience & Qualifications:

  • High school diploma.
  • 3-5 years of operational experience.
  • Proficiency in Vehicle Monitoring Systems and On-Board Camera Systems.
  • Experience in an operational environment.
  • Strong organizational skills.
  • Ability to work under pressure and meet deadlines.
  • Capable of working independently and collaboratively.
  • Dedicated to delivering high-quality work.
  • Willingness to assist colleagues with company-related tasks.

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