Driver/Porter At Anew Hotels

Full job description

Job Advert Summary

ANEW Hotel Centurion is looking for a Porter/Driver.Your role will entail ensuring efficient assistance of carrying guest luggage, providing first-class customer service, showing guests to their rooms and answering any questions they may have about facilities.

Minimum Requirements

  • Matric
  • Tertiary qualification would be an added advantage
  • +2 years experience as a Porter/Driver
  • Good communication skills and customer service
  • Drivers license with a PDP
  • Observant and proactive
  • Ability to lift heavy objects

Duties and Responsibilities

  • Greet customers politely as they enter the room, project a hospitable, polite, friendly, warm and smiling attitude to all employees and customers.
  • Inform guests of the services and accommodation rates in the hotel.
  • Build good relations with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.
  • To ensure communication and cooperation with relevant departments particularly housekeeping and restaurant.
  • To ensure that enquiries, messages, are dealt with courteously and efficiently.

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