The Europcar Airport Branch in Midrand presents an opportunity for a permanent Driver: Light Duty position. We seek individuals who grasp the essence of our service-oriented approach, understanding that the quality of the vehicle directly impacts the customer’s satisfaction. We are looking for individuals who thrive on serving customers, finding fulfillment in consistently delivering quality vehicles promptly. The ideal candidate remains composed under pressure, responsibly managing company assets while meeting customer expectations without fail. They take pride in their work, recognizing its pivotal role in upholding our brand’s quality promise. We seek individuals eager to learn, grow, and contribute positively to our team’s success. Do you embody these qualities? Do you meet the minimum requirements and competency standards for this role?
Position Overview: This role aims to provide efficient, friendly customer service and ensure every renter receives a vehicle promptly meeting our quality and safety criteria.
Specific Role Responsibilities: Job Outputs:
Thorough cleaning of vehicle interiors and exteriors to uphold our high standards. Ensuring vehicle quality control, identifying and reporting issues such as expired licenses that do not meet our standards. Refueling vehicles, checking tire pressure, oil, water, and other fluids after each rental. Delivering vehicles to customers following our procedures. Conducting vehicle check-ins per company, quality control, and claims protocols. Maintaining cleanliness of the yard and surrounding areas. Upholding the company’s integrity by ethical behavior and safeguarding business assets and customer interests. Performing other duties as assigned.
Qualifications and Experience: Minimum Experience:
At least 2 years of relevant driving experience. Minimum Qualification:
NQF Level 4 (Grade 12 or equivalent). Minimum Requirements:
Valid, unendorsed Code 8 driver’s license (minimum 2 years old). Basic computer literacy. Proficiency in reading maps.
Essential to Note: The successful candidate must be willing to work overtime, shifts, and weekends when required.
Skills and Personal Attributes: Competencies:
Effective communication skills, fluency in English (reading and writing). Strong interpersonal skills for excellent face-to-face customer relations. Ability to handle pressure, exhibit good time management, and demonstrate urgency and commitment. A team player.
Personal Attributes:
Committed and professional in conduct and grooming (neat and presentable). Highly resilient in facing challenges such as long hours and customer conflicts. Energetic and self-motivated. Flexible, ready to adapt to changing situations, especially during peak periods. Driven to achieve both individual and team goals. Trustworthy, highly responsible, demonstrating honesty and integrity in all business dealings.
