Job Description
Location: Newmarket Park, Gauteng
Position Type: Permanent
Hours: 8 hours per day
Work Schedule: As Needed
Pay Rate: To Be Confirmed per hour
Start Date: ASAP
Role Overview: This summary outlines the job to help you decide if you are a good fit.
We are seeking a General Assistant to join our team!
As a General Assistant, you will play a vital role in ensuring our customers have a pleasant shopping experience. Your responsibilities will include assisting customers in locating items, answering their questions, processing payments, and maintaining a clean and organized store environment. Your friendly and helpful demeanor is essential in providing excellent customer service and promoting a positive image of our store.
Key Responsibilities:
- Provide accurate product information, assist customers in selecting items, and demonstrate product usage.
- Resolve customer issues and ensure customer satisfaction.
- Greet customers warmly, offer assistance, and answer questions with a positive and friendly attitude.
- Inform customers about sales and special offers to enhance their shopping experience.
- Handle cash and card payments, issue receipts, and process refunds and exchanges accurately.
- Receive deliveries, organize products, and maintain stock records.
- Stock shelves neatly and ensure products are readily available.
- Quickly restock items that have sold out.
- Dispose of store and storeroom waste properly by placing it in the skip bin.
- Assist with stock takes.
- Adhere to safety, security, and environmental rules, policies, and procedures, including emergency protocols.
- Clean designated areas such as the storeroom and kitchen.
Application Process: When applying for this job, you will need to complete the following steps:
Assessments Required:
- Potential Work Performance Assessment Battery
Questions Required:
- Do you have a valid National Senior Certificate (Matric certificate) or equivalent?
- Do you enjoy working with people?
- How would you handle rude, unhappy, or difficult customers?
- How do you manage working under pressure?
- Do you have access to reliable transport?
- Can you bring a copy of your National Senior Certificate (Matric certificate) to the interview?
- Do you pay attention to details?
