Job Opportunity: Secondary Division Support Administrator
Employment Type: Permanent Experience Level: Skilled (5-7 years) Equity/Affirmative Action (EE/AA): Yes
Role Summary:
This role supports the Secondary Division by managing data and processes related to quotes, invoicing, stock release, debtor management, and online sales platforms (external marketplaces and the internal Sales Re:Works website).
Key Responsibilities:
- Administrative Support:
- Accurate data entry and management within the disposal system.
- Processing rental information for Operations.
- Maintaining customer records and purchase orders.
- Managing inter-company transfers.
- Quoting and Invoicing:
- Generating and managing customer quotes.
- Processing invoices and applying surcharges.
- Managing asset release and delivery.
- Handling warranty returns and credit notes.
- Customer Liaison:
- Providing professional customer service via phone and email.
- Coordinating with warehouse for asset delivery and collection.
- Maintaining accurate delivery documentation.
- Financial Management:
- Managing debtor collections and processing refunds.
- Creating purchase orders for warehouse and creditor services.
- Accrual management.
- Online Sales Platform Management:
- Fulfilling marketplace orders and managing returns.
- Coordinating asset transportation.
- Providing invoices per portal requirements.
- Listing assets on marketplaces and the internal Re:Works site.
- Managing asset returns and inventory adjustments.
- Short-Term Rental Management:
- Generating rental quotes and contracts.
- Coordinating asset delivery and collection.
- Managing warranty and insurance claims.
- Managing Variation agreements.
- Teamwork and Self-Management:
- Demonstrating accountability and effective time management.
- Maintaining a positive attitude and responding to feedback.
- Contributing to team goals and objectives.
Minimum Requirements:
- Qualifications: Diploma in Business Administration, Financial Management, or Practical Accounting.
- Experience: Minimum 5 years of business administration experience, including SAP, financial reporting, and debtor management.
- Skills and Knowledge:
- Asset-based finance understanding.
- Basic accounting and numerical skills.
- Strong communication and relationship-building skills.
- Excellent administrative and organizational skills.
- MS Office proficiency (especially Excel).
- IT industry basic knowledge.
- Knowledge of systems, processes, and relevant contracts.
- Problem-solving, results-oriented, and resilient.
- Ability to work in a team.
