Location:
Johannesburg, Gauteng
Full Job Description
Job Responsibilities:
- Manage the switchboard and answer calls promptly.
- Greet and assist visitors professionally.
- Maintain the cleanliness of the reception area.
- Minimize “hold” calls by offering callbacks.
- Ensure the paging system is activated on the first callback after no response.
Position Overview:
KIA 92 Rivonia has a permanent vacancy for a Receptionist.
The role involves managing first-line communication, handling all incoming calls, and ensuring that every customer receives a warm and professional welcome.
Key Responsibilities:
- Accurately take and relay messages in a timely manner.
- Maintain and distribute up-to-date telephone lists to all dealership staff.
- Communicate effectively with all employees.
- Monitor and log outgoing trunk calls and incoming reverse-charge calls.
- Direct customers to the appropriate staff member.
- Ensure customer comfort during waiting periods.
- Answer all calls courteously and efficiently.
Qualifications & Experience:
- Minimum of 3 years of receptionist experience (essential).
- A Receptionist Certificate is advantageous.
- Grade 12 qualification required.
- Experience in the motor industry is an added advantage.
- Strong verbal communication skills.
Skills & Personal Attributes:
- Integrity
- Teamwork
- Strong follow-through skills
- Self-motivated and resilient
- Customer service-oriented
- Ability to work under pressure
- Excellent interpersonal skills (emotional intelligence and cross-functional collaboration)
📌 Note: Candidates who have not been contacted by 31 May 2025 should consider their applications unsuccessful.
