Personal Assistant – Group Consumer
Location: Roodepoort, Gauteng, South Africa
About the Role
MTN is a purpose-driven, value-led organization focused on delivering meaningful and inspiring experiences for its employees. We foster a culture where individuals feel heard, empowered, and inspired to thrive in a positive work environment.
As we evolve towards greater operational and commercial excellence, we’re seeking a dedicated Personal Assistant to provide high-level administrative and coordination support to the Executive within the Group Consumer division. This role is key in managing daily operations efficiently while contributing to a collaborative and dynamic workplace.
Key Responsibilities
- Proactively manage the Executive’s schedule, diary, and appointments with precision and confidentiality.
- Oversee day-to-day administrative activities, ensuring smooth functioning of the Executive’s office.
- Handle all internal and external correspondence and ensure timely responses and follow-ups.
- Liaise with the Finance and Expenditure teams to process payments to third-party vendors.
- Maintain accurate and organized documentation, both physical and digital, with an efficient filing and tracking system.
- Review and quality-check documents prepared for the Executive to ensure alignment with MTN standards.
- Coordinate the collation of departmental reports and monthly updates for Executive review.
- Plan, organize, and manage logistics for local and international travel (business and personal) for the Executive and the wider team.
- Organize executive-related events and meetings, including budgeting, vendor coordination, and execution.
- Provide administrative support for projects such as the Information Security Forum (agenda setting, minutes, and tracking action items).
- Coordinate diaries across group executives and support travel, event planning, and budget tracking.
- Monitor procurement and payment workflows from PO creation to final payment and GL reconciliation.
Qualifications & Experience
Education:
- A relevant bachelor’s degree, preferably in Secretarial Administration or related fields.
Experience:
- Minimum of 3 years’ experience in a high-level administrative role within a reputable organization.
- Proven experience supporting top-level executives, ideally within a multinational or complex operational environment.
Core Competencies & Skills
- Advanced proficiency in Microsoft Office Suite.
- Solid understanding of administrative policies and procedures.
- Strong interpersonal and professional communication skills.
- High level of discretion, integrity, and professionalism.
- Ability to manage multiple priorities and work independently under pressure.
- Exceptional organizational, coordination, and time-management skills.
- Experience with budget tracking and procurement processes.
- Customer service orientation and a collaborative, agile mindset.
What We Value
At MTN, we live by the values of:
- Live Y’ello
- Lead with Care
- Can-Do with Integrity
- Collaborate with Agility
- Serve with Respect
- Act with Inclusion
We are committed to creating a rewarding and inclusive workplace where your potential can flourish.
