Location: Johannesburg, Gauteng
Full Job Description
Management Level: Administrative
Job Overview
At PwC, our business services and support teams play a crucial role in ensuring smooth operations by providing efficient administrative assistance. This includes managing schedules, coordinating meetings, and handling confidential information.
As an administrative professional at PwC, you will support senior executives by managing their schedules, arranging meetings, and maintaining confidentiality. Your role is key in fostering effective communication and seamless operations.
In a constantly evolving environment, you are expected to deliver high-quality work, build strong relationships, and maintain a proactive approach. You should be well-organized, adaptable, and collaborative, capable of handling challenges with a positive attitude.
Key Skills & Attributes:
- Maintain a continuous learning mindset, take ownership of your development, and share best practices.
- Exhibit professionalism and accountability in all tasks.
- Actively listen, verify understanding, and respond appropriately.
- Adjust communication style to suit different audiences.
- Organize and prioritize tasks effectively for optimal outcomes.
- Propose innovative solutions when faced with challenges or opportunities.
- Adapt to changing needs, processes, and assignments.
- Uphold PwC’s professional and ethical standards, including independence requirements.
Role Responsibilities
As an Executive Administrative and Operational Support professional for the Banking department, you will work alongside a team to address complex business challenges. Your responsibilities include:
- Maintaining professionalism and accountability in all commitments.
- Adapting flexibly to changing team and client needs.
- Identifying and suggesting process improvements.
- Keeping up with evolving business needs and technological advancements.
- Handling and analyzing data responsibly.
- Communicating effectively with empathy.
- Anticipating team and client needs and taking proactive action.
- Respecting diverse perspectives and embracing differing opinions.
- Upholding PwC’s code of ethics and business conduct.
Essential Skills & Experience:
- Minimum 5 years of administrative support experience within a professional services firm.
Required Qualifications:
- Matric
- Bookkeeping or Executive Secretarial Diploma
Preferred Skills & Attributes:
- Proficiency in Microsoft Office
- Ability to prepare professional correspondence
- Experience in preparing executive reports and presentations
- Strong communication skills, particularly with senior-level individuals
Key Responsibilities:
Administrative Support
- Managing partners’ schedules and appointments.
- Coordinating meetings and taking minutes.
- Preparing and submitting time and expense claims for partners.
- Arranging travel bookings (local and international).
- Drafting proposals, presentations, and general correspondence.
- Handling ad hoc personal tasks for directors.
- Coordinating team events and providing administrative support to senior managers.
Operational Support
- Downloading and reviewing engagement risk reports.
- Running and distributing job costing reports.
- Preparing and presenting monthly reports for management.
- Sending out year-to-date utilization reports.
- Managing resource requests from other offices.
- Resolving job conflicts from a Talent Link perspective.
- Providing administrative support to Associate Directors.
- Onboarding new team members.
- Processing contractor invoices and submitting financial requisitions.
- Handling client billing and credit note requests.
- Ensuring timely payment of membership and training fees.
Additional Information:
- Travel Requirements: Up to 20%
- Work Visa Sponsorship: Not available
- Job Posting End Date: April 8, 2025
