Office Administrator – Cape Town Branch
About the Company:
We are a reputable and growing company with operations in engineering, property development, and utility solutions. As part of our ongoing expansion, we are looking for a skilled and proactive Office Administrator to join our Cape Town team. This role offers a great opportunity to contribute to a thriving organisation that delivers integrated services across the province and country.
Position Overview:
Reporting to the Account Manager, the Office Administrator will be responsible for providing comprehensive administrative support, coordinating internal processes, and maintaining effective communication with both clients and team members. The ideal candidate will be highly organised, professional, and have a positive, service-oriented mindset.
Key Responsibilities:
- Respond to customer enquiries and manage incoming correspondence (emails, letters, etc.)
- Maintain communication with the Account Manager and Head Office
- Provide front desk/reception relief and welcome visiting clients
- Monitor service callouts and assist with follow-ups on service requests
- Support inventory management and ordering of stock
- Process and manage new site orders, assisting with onboarding and implementation
- Offer administrative assistance to the sales department
- Execute general office tasks in line with standard administrative functions
Qualifications & Experience:
- Matric (Grade 12) or equivalent
- Proven experience in an administrative role
- Proficiency in Microsoft Word, Excel, and Outlook (intermediate to advanced level)
- Solid understanding of clerical and administrative systems and procedures
- Customer service knowledge and strong communication skills
Core Competencies:
- Fluent in English and Afrikaans (written and verbal)
- Exceptional organisational skills with strong attention to detail
- Effective at managing multiple priorities and meeting deadlines
- Customer-focused with a professional demeanor
- Self-motivated, dependable, and adaptable under pressure
Remuneration:
A competitive salary package will be offered, commensurate with experience.
