Job Title: General Assistant
Overview:
This summary provides insight into the role to help you determine if it aligns with your skills and interests.
We’re seeking a General Assistant to join our team!
In this role, you’ll be essential in delivering a great shopping experience for our customers. You’ll assist with finding products, answering queries, processing payments, and maintaining a clean and well-organized store. A friendly, helpful attitude is key to delivering excellent service and reinforcing a positive image of the store.
Key Responsibilities:
- Provide accurate product information and demonstrate proper usage when needed.
- Assist customers in making informed purchasing decisions.
- Greet shoppers warmly and offer assistance in a helpful and friendly manner.
- Inform customers of ongoing promotions and special deals.
- Ensure a high standard of customer satisfaction through attentive service.
- Handle transactions (cash and card), issue receipts, and manage returns and exchanges accurately.
- Receive stock deliveries, organize products, and monitor inventory levels.
- Stock shelves neatly and ensure product availability.
- Restock fast-selling or depleted items quickly.
- Dispose of store and storeroom waste properly into designated bins.
- Support with regular stocktaking activities.
- Follow all safety, security, and environmental procedures, including emergency protocols.
- Perform cleaning duties in designated areas, such as storerooms and kitchens.
Minimum Requirements:
- Matric certificate
- Previous experience in one or more of the following roles: General Assistant, General Worker, General Clerk, Butchery Wrapper
- Proficiency in English
- Must live within 25km of the job location
- A clear criminal record
Preferred (Not Mandatory):
- South African citizenship
- Aged between 18 and 65
Application Process:
- Completion of the Potential Work Performance Assessment Battery is required as part of the application.
