Full Job Description
Purpose
The Facility General Assistant ensures that the site facilities, including gardens and grounds, are consistently tidy and well-kept, reflecting the Aurum brand positively.
Duties
Facility Management
- Support the Corporate Operations Manager (Site Operations Manager) with all facility-related tasks.
- Assist with landscaping projects.
- Maintain the garden and grounds, including garden furniture and umbrellas.
- Clean entrance areas, patios, walkways, driveways, and basements.
- Maintain and clean the pond.
- Prune plants, bushes, shrubs, and trees.
- Keep walkways and garden edges neat and tidy.
- Regularly mow the lawn and use a weed eater to maintain the grounds.
- Divide and transplant plants as needed.
- Weed gardens and lawns.
- Remove weeds from paving.
- Plant new plants and seedlings.
- Ensure plants are adequately watered.
- Install and maintain garden irrigation systems.
- Clean and maintain garden equipment and tools.
- Ensure birds (peacocks) and animals (feral cats) have shelter, fresh water, and food.
- Report maintenance issues to the Corporate Operations Manager.
- Assist with general maintenance and repairs as needed.
Fleet Management

- Support tasks as outlined in the Fleet Management Policy and Standard Operating Procedures, including cleaning vehicles when required.
Asset Management
- Support tasks as outlined in the Asset Management Policy and Standard Operating Procedures, including moving furniture and equipment when needed.
Supply Chain Management
- Support tasks as outlined in the Supply Chain Management Policy and Standard Operating Procedures, including packing and unpacking stock as received or dispatched.
Records Management
- Support tasks as outlined in the Records Management Policy and Standard Operating Procedures, including packing and unpacking paper records as received or dispatched.
Policies and Standard Operating Procedures
- Adhere to all departmental and company policies, standard operating procedures, working practice guidelines, and How-to Guides.
- Write and review working practice guidelines and how-to manuals annually.
- Comply with all health and safety policies, practices, and procedures as prescribed by legislation.
- Communicate effectively with internal and external stakeholders.
Technical Work Responsibilities
- Maintain gardens and grounds.
- Clean site vehicles.
- Manage site assets (garden equipment and tools).
- Manage stock (garden consumables).
- Support the movement of paper records.
Education
- Grade 12