Driver (Porter) At Anew Hotel

Job Description

Job Summary
ANEW Hotel OR Tambo seeks a Porter/Driver to join their team. This role involves assisting guests by carrying their luggage, providing top-tier customer service, escorting guests to their rooms, and addressing any questions about the hotel’s facilities.

The position is based in Gauteng, Benoni.

Minimum Requirements

  • Matric certificate
  • A tertiary qualification (advantageous)
  • Minimum of 2 years’ experience as a Porter/Driver
  • Excellent communication and customer service skills
  • Valid driver’s license with a PDP
  • Observant, proactive, and detail-oriented
  • Physically capable of lifting heavy objects

Key Duties and Responsibilities

  • Welcome guests warmly, maintaining a hospitable, polite, friendly, and professional demeanor.
  • Provide information about hotel services and accommodation rates.
  • Foster positive relationships with guests, ensuring they feel at ease and addressing any complaints in a courteous and professional manner to uphold the hotel’s reputation.
  • Coordinate and communicate effectively with relevant departments, particularly housekeeping and the restaurant.
  • Handle inquiries and messages promptly and professionally.

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