Technical Support Consultant
📍 Location: Rivonia, Gauteng
💼 Job Type: Full-Time | Shift Work
💰 Salary: Based on experience
Job Overview
We are looking for enthusiastic and dedicated individuals to provide exceptional customer support across multiple help channels, including email ticketing and telephone assistance.
🚨 Please Note: This role requires shift work, so working hours will vary. Candidates must have their own reliable transport.
Key Responsibilities
- Troubleshooting DSL, Fibre, and Mobile Broadband (3G/LTE/5G) services.
- Assisting with Voice Services, Web Hosting, and Fixed Line Installations/Faults.
- Providing outstanding customer support and technical assistance.
Requirements & Skills
✅ Must-Have:
- Enthusiasm, dedication, and a strong work ethic.
- Excellent communication and problem-solving skills.
- Prior experience in IT support and client service.
- Ability to work well in a team environment.
- A commitment to client service excellence.
- Residence in Gauteng is required.
✅ Bonus Skills (Advantageous):
- Technical experience with DSL, Fibre, Mobile Broadband (3G/LTE/5G), and email support.
Why Join Us?
🚀 Work in a fast-paced and dynamic environment.
📈 Grow your technical and customer service skills.
🌍 Be part of a team delivering world-class support.
📢 Apply now and take your career to the next level
