Administrator (Operations)

Documentation Administrator – Cape Town Branch

Introduction:
Namlog is seeking a detail-oriented and experienced individual to join our Cape Town branch. The successful candidate will be responsible for accurately capturing consignment and waybill information on our LMS, ensuring all documentation is complete and correct. This role involves coordinating with various departments to resolve discrepancies and managing document flow to the Clearing Department. Accountability for collections and query resolution is key.


Key Duties & Responsibilities:

Primary responsibilities include, but are not limited to:

  • Receive and accurately capture all consignment documentation into the LMS.
  • Identify missing data or errors and follow up with Account Executives or relevant branches.
  • Verify mass and dimensions of all parcels booked for collection; ensure correct entry.
  • Cross-check data with source documents and correct any discrepancies.
  • Assist in batching documentation for cross-border processing.
  • Scan and email documents to internal departments and external clients.
  • Communicate with team members to ensure outstanding documentation is addressed.
  • Guarantee accuracy of waybill information and confirm all parcels are verified.
  • Capture all administrative data as required.
  • Resolve queries from branches and Account Executives efficiently.
  • Support the Induction Department with quality data entry and productivity.
  • Handle documentation related to the Isuzu contract, including batching and dispatching to Namlog Head Office in Brentwood Park.

Qualifications & Experience:

  • Grade 12 / Matric certificate (essential)
  • A qualification in Logistics, Supply Chain Management, or Transport Management (preferred)
  • Minimum of 4 years’ experience in the transport industry, with at least 2 years in a similar administrative role
  • Proficient in LMS, Microsoft Word, and Excel
  • Strong interpersonal and communication skills
  • Highly organised, analytical, and detail-oriented
  • Ability to perform accurately under pressure and meet deadlines

Remuneration & Application:

If you meet the above requirements, please submit your CV, a copy of your ID, and your most recent payslip.

Appointments will align with Namlog’s Employment Equity goals.
The company reserves the right to amend or withdraw this role at any stage.
If you do not hear back within two weeks, please consider your application unsuccessful.

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