Administrator – Corporate & Employee Benefits
📍 Location: Sandton, Gauteng
🏢 Company: Discovery
About Discovery
Discovery’s core mission is to enhance and protect lives by making people healthier. We invest in exceptional individuals who align with our values and are passionate about innovation. Our fast-paced, dynamic environment empowers self-driven professionals to reach their full potential. As global thought leaders, we are committed to driving positive and meaningful change in society.
About Discovery Corporate & Employee Benefits
Discovery Corporate & Employee Benefits is a pioneering provider that reshapes employee benefits by influencing behaviors and fostering healthier, wealthier workforces. We are transforming the way retirement savings and life insurance are integrated into corporate structures, making this an exciting space for innovation.
Role Overview
As an Administrator within the Umbrella Fund Operations division of the Retirement Funds business unit, you will be responsible for the day-to-day administration of various retirement fund processes. This includes managing monthly contributions, claims, investment options, transfers, and regulatory processes such as Section 14 and Section 28.
You will play a crucial role in:
✅ Ensuring accurate and compliant administration within regulatory frameworks.
✅ Implementing, maintaining, and improving processes and procedures.
✅ Managing client expectations by providing efficient and effective service delivery.
✅ Driving continuous improvement and adapting to change within a growing business unit.
Key Responsibilities
- Process daily and monthly transactions within agreed service levels.
- Conduct document verification as part of the quality assurance process.
- Ensure compliance with regulatory frameworks, including the Pension Funds Act, Tax Act, and Discovery Life Umbrella Fund rules.
- Maintain high standards of data quality and completeness.
- Handle queries and escalations, ensuring effective communication with clients and internal stakeholders.
- Prepare and submit management and client reports.
- Build and maintain strong relationships with both internal and external stakeholders.
Required Skills & Competencies
📌 Communication & Reporting: Clear verbal and written communication with the ability to consolidate and present information effectively.
📌 Attention to Detail: Highly organized with a meticulous approach to tasks.
📌 Analytical Thinking: Ability to assess data logically and make informed decisions.
📌 Interpersonal Skills: Ability to engage effectively with people at all levels.
📌 Problem-Solving: Proactive in addressing challenges and driving solutions.
Qualifications & Experience
📌 Education:
- Matric (Grade 12) – Essential
- NQF Level 6 or equivalent – Advantageous
📌 Experience:
- 2–3 years of experience in Employee Benefits, Retirement Funds, or Umbrella Fund administration – Essential
- Industry-relevant qualifications such as Wealth Management or Introduction to Retirement Funds – Advantageous
📌 Technical Skills:
- Advanced Excel skills and proficiency in MS Office
- Understanding of Retirement Fund and Umbrella Fund operations, Accounting, and Investments
Employment Equity
Discovery is an Equal Opportunity Employer committed to diversity and inclusion. We actively encourage applications from candidates with disabilities and will consider our Employment Equity Plan and Targets in the recruitment process.
📢 If you are passionate about employee benefits and retirement fund administration and eager to grow within a dynamic, forward-thinking company, we encourage you to apply! 🚀
