Location: South Africa – Sandton, Johannesburg
Industry: Automotive / Business
Date Posted: 8 April 2025
Position Title: Administrator: Claims Payments
We are seeking a detail-oriented and dedicated Claims Payments Administrator to join our team in Sandton, Johannesburg. In this role, you will be responsible for accurately capturing, submitting, processing, and approving invoices within the company’s payment system, ensuring compliance with internal policies and financial regulations. You will also maintain organized payment records, assess payment risks, and respond to audit findings to help reduce financial risk to the organization.
Qualifications
- Minimum Requirement: Matric Certificate or NQF Level 4 equivalent
- Preferred: Higher Certificate or Diploma in Finance, Accounting, or a related NQF Level 5 qualification
Experience and Skills
- At least 2 years’ experience in payments processing, accounts payable, or a similar function—ideally within a claims-related role in the insurance sector
- Minimum 1 year of experience in a debtors or creditors environment
- Strong attention to detail and a high level of accuracy in processing financial transactions
- Excellent organizational and time-management skills, with the ability to handle multiple priorities
- Strong verbal and written communication skills to interact effectively with clients and internal teams
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Familiarity with payment processing systems and technologies
- Awareness of secure payment protocols and fraud risk mitigation
- Basic knowledge of claims processing and applicable regulatory requirements
- Understanding of data protection standards such as POPIA
Key Responsibilities
- Capture and submit supplier and dealer group invoices on the company payment platform, meeting daily targets
- Ensure invoices are processed accurately and align with internal policies and compliance standards
- Contribute to client financial reporting with timely and accurate input
- Process and authorize company payments, ensuring proper allocation, invoice validation, and SARS compliance
- Maintain organized and up-to-date filing systems for payment documentation
- Efficiently handle ad hoc requests and maintain effective communication across departments
- Ensure full compliance with company policies to safeguard business assets
- Conduct payment risk assessments and perform audit reviews
- Address audit findings and implement corrective measures to mitigate risks
- Manage and resolve queries via email and telephone, including debtors’ account reconciliation
- Deliver excellent client service through prompt support and accurate payment handling
- Collaborate with internal and external stakeholders to ensure smooth processing of payments
- Participate in Customer Service Index assessments
- Foster a culture of accountability and ownership, aligning with the company’s values
What We Offer
- Permanent position
- Competitive compensation package
- Access to medical aid and provident fund
- Ongoing training and development opportunities
- Flexible hybrid working arrangements
Ready to Apply?
Submit your CV and a cover letter outlining your relevant experience and qualifications by clicking the Apply Now button. Please include “Administrator: Claims Payments” in the subject line
