Full Job Description
Administrative Data Management
- Perform administrative tasks to support an efficient transcription process in alignment with company policies and procedures.
- Maintain an organized electronic filing system with accurate and easily accessible records, adhering to standard operating procedures (SOPs) and legal requirements.
- Ensure accurate record-keeping to support an effective Quality Management System.
- Collect, organize, and accurately input up-to-date materials in the required format.
- Transcribe documents, forms, and templates into standardized formats to ensure compliance with quality management standards.
- Monitor and track project outcomes to ensure alignment with timelines.
- Consistently meet daily performance targets.
- Prepare and submit relevant management reports or information to supervisors.
- Maintain strict confidentiality of all information and documentation.
- Record meeting minutes and distribute them to stakeholders to support project delivery timelines.
Stakeholder Engagement
- Collaborate with stakeholders to obtain necessary information for accurate documentation transcription.
- Submit completed and approved document templates, forms, and records to the appropriate departments or managers for further action.
- Liaise with management for task approvals to ensure compliance with business standards and requirements.
Minimum Requirements: Work Experience
- At least 1 year of experience in an administrative role, including:
- Data capturing or typing at a junior level.
- Proficiency in Microsoft Word and Excel.
Minimum Requirements: Education
- Matric certificate.
Behavioral Competencies
- Attention to Detail: Follow instructions accurately and promptly.
- Communication Skills: Effectively engage with individuals or groups using verbal, non-verbal, and written communication, ensuring clarity and understanding.
- Time Management: Plan, schedule, and prioritize tasks effectively based on business needs.
- Analytical and Critical Thinking: Gather and evaluate data to understand problems, explore different perspectives, and consider the impact of various actions.
- Information Management: Organize, capture, and utilize data to support sound decision-making and extract relevant information from databases.
- Quality Management: Establish benchmarks, implement processes to ensure quality control and assurance, and drive continuous improvement to meet customer and legal requirements.
