Regional Admin Support Officer – Midstream Branch
Department: Sales
Experience Level: Entry Level
Industry: Automotive
Functional Area: Administrative
Job Overview
We are seeking a Regional Admin Support Officer to join our Midstream Branch. This role is responsible for overseeing administrative processes related to licensing, registration, financial transactions, and customer support. The ideal candidate should have strong organizational skills, attention to detail, and accuracy in handling debtors, refunds, and licensing packs. Working closely with Regional F&I Managers, the Admin Support Officer ensures compliance and smooth operations.
Key Responsibilities
📌 Debtors & Administration
- Follow up on and manage outstanding debtors.
- Reconcile financial records and escalate unresolved accounts.
- Assist stakeholders with administrative queries.
📌 Licensing & Registration
- Track and follow up on outstanding licensing and registration packs.
- Process and resolve rejected licensing and registration issues.
- Manage admin marks related to licensing and registration.
📌 Refund Processing & Compliance
- Handle refunds related to licensing, registration, and deposits.
- Ensure compliance by following up on outstanding requirements.
📌 Customer Support & CRM
- Respond to CRM queries regarding refunds, licensing, and registration.
- Maintain clear and professional communication with customers and stakeholders.
Skills & Competencies
✔ Strong administrative and organizational abilities
✔ High attention to detail and accuracy
✔ Ability to multitask and meet deadlines
✔ Excellent communication and interpersonal skills
✔ Problem-solving and critical-thinking capabilities
✔ Proficiency in Microsoft Office (Excel, Word, Outlook)
✔ Ability to work independently and in a team
Qualifications & Experience
📌 Minimum Requirements:
- Matric (Grade 12) qualification.
- 2+ years of experience in an administrative or finance-related role.
- Experience handling financial documents and customer queries.
📌 Preferred Qualifications:
- Experience in the motor industry, finance, or insurance sector.
- Knowledge of licensing and registration processes.
Package & Benefits
💰 Market-related salary
📱 Cellphone allowance
📌 Momentum Provident Fund
🌴 15 days annual leave
If you have strong administrative skills and thrive in a fast-paced automotive environment, we encourage you to apply!
