Location: Gauteng
Job Overview
We are looking for a detail-oriented and proactive individual to support the Store Manager in administrative and operational tasks. The ideal candidate will have a strong background in retail or store administration, with a keen eye for stock control, customer service, and team collaboration.
Key Responsibilities:
- Support the Store Manager with stock takes and general store administration
- Monitor and analyze stock movement to ensure optimal inventory levels
- Apply and enforce risk management procedures to minimize stock losses and shrinkage
- Ensure all administrative processes, systems, and reports are accurately maintained and compliant
- Extract and interpret store reports to evaluate turnover and stock performance
- Present store performance insights and recommendations to the Store Manager
- Maintain organized and efficient in-store filing systems
- Supervise cash and transactional processes to ensure procedural accuracy
- Enforce store safety and security protocols
- Process customer transactions through the Point-of-Sale (POS) system
- Engage professionally with customers to identify their needs
- Promote customer loyalty by encouraging participation in cash rewards programs
- Proactively enhance customer satisfaction and in-store experience
- Uphold visual merchandising standards and maintain store cleanliness
- Continuously develop selling skills and expand product knowledge
- Collaborate with the team to achieve sales targets and implement store strategies
- Stay updated on the latest fashion trends
Qualifications & Experience:
- Grade 12 (Matric)
- Minimum of 3 years of retail or administrative experience
Key Skills:
- Passion for fashion and the retail industry
- Strong administrative skills and attention to detail
- Excellent customer service and sales ability
- Computer literacy is essential
- Preference for administrative tasks and store systems
- Ability to work under pressure and handle multiple tasks
- Availability to work retail shifts
- Professional communication skills
- Strong organizational and planning abilities
- Self-motivated and able to work independently
- Proactive and solution-driven mindset
Success Behaviours:
- Eager to embrace new challenges with energy and urgency
- Strong relationship-building skills both inside and outside the organization
- Customer-focused approach to deliver value-driven solutions
- Quick, effective decision-making to drive business success
- Adaptable to new digital tools and retail technology
- Fosters a positive, high-performance team environment
- Seeks feedback and reflects for continuous personal development
- Excellent written and verbal communication
- Highly organized, with the ability to prioritize in a fast-paced environment
Employment Equity:
Preference will be given to candidates from designated groups in line with the Employment Equity Act.
