Full Job Description
Main Purpose
Ensure exceptional delivery of Rectron goods and equipment to customers, according to a specific schedule, in an efficient and timely manner.
Education/Qualification
- Matric or higher education
- Valid and current driver’s license with no infringements
- Valid PDP at all times
Experience
- Minimum of 1 year of experience as a driver
Skills & Competencies
- Responsible and careful individual
- Courteous and polite
- Good attention to detail
- Ability to handle unforeseen circumstances and report to management
- Ability to work under pressure
- Well-disciplined
- Punctual
- Ability to lift heavy boxes
- Fit to work
- Good paperwork administration
- Honest and reliable
Job Dimensions
Driver Maintenance & Safety
- Promptly escalate issues to the supervisor to find solutions.
- Provide excellent customer service by being courteous at all times.
- Obtain accurate signed PODs from deliveries and hand them over to the supervisor promptly.
- Communicate maintenance and licensing issues to your Line Manager.
- Report any infringement, accident, service notice, loss or damage of stock, hijacking, or other important issues to your supervisor immediately.
- Adhere to driving rules and regulations at all times.
- Maintain Rectron standards of excellence in daily duties.
- Assist with other job-related duties as required by your Line Manager.
- Perform general administration, scanning of PODs/invoices into the Microfile System.
- Maintain vehicle cleanliness and general housekeeping.
- Safeguard the company-issued cellular phone and ensure no unauthorized use.
- Inform the supervisor if unable to complete the set deliveries for the day.
Vehicle Maintenance
- Report any damage or accidents to the Delivery Supervisor immediately.
- Notify the Deliveries Supervisor of needed tyre or windscreen repairs.
- Inform the Deliveries Supervisor of service needs every 10,000 km.
- Notify the Deliveries Supervisor of tyre rotation needs every 5,000 km.
- Ensure every vehicle has a spare tyre and jack.
- Ensure every vehicle has a fire extinguisher.
- Report all accidents to the nearest Police station within 24 hours, obtain details from all parties involved, and report these details to the Delivery Supervisor.
Key Performance Indicators
Driving
- Provide excellent customer service by being courteous at all times.
- Maintain Rectron standards of excellence in daily duties.
- Ensure correct orders and quantity of boxes are taken from the vehicle at the delivery point.
- Ensure the customer signs and writes their name legibly on the invoice or POD.
- For end-user deliveries, ensure the receiving person matches the details on the POD and do not release the invoice to the end user.
- Perform a pre-trip safety check on the vehicle according to the Motor Vehicle Daily Inspection checklist upon arriving at work.
Reporting
- Report any damage or accidents to the Delivery Supervisor immediately.
- Inform the Deliveries Supervisor of needed services every 10,000 km.
- Immediately report any infringement, accident, service notice, loss or damage of stock, hijacking, or other important issues to the supervisor.
Operations
- Ensure accurate and timely delivery of orders, verifying all orders with the customer for accuracy.
Training
- Recommended: Anti Hijack Training
- Advanced Driving Skills training
