Reference: PE002508-RW-1
Our client in the financial services industry is seeking to hire a Human Capital – Administrator for their Sandton, Johannesburg office.
A fantastic career opportunity awaits you.
Duties & Responsibilities
Requirements:
- Grade 12 / Matric qualification is essential.
- Relevant tertiary qualification, preferably an HR Diploma or Degree.
- Minimum of three (3) years’ experience in a similar role.
- In-depth knowledge of South African labour and employment law.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Own transport and a valid driver’s license.
- Excellent time management and organizational skills, ability to prioritize a heavy workload and meet deadlines.
- Exceptional attention to detail.
- Strong customer service orientation.
- Ability to manage high-stress and pressured environments.
- Outstanding communication skills, capable of interacting with people at all levels within the organization.
- Business writing proficiency.
- Excellent interpersonal skills and emotional intelligence (EQ).
- Willingness to go the extra mile.
- Tech-savvy.
- Basic numeracy skills.
- Self-assertive and motivational.
- Skilled in negotiation and diplomacy.
- Committed to excellence and continuous improvement.
- Able to provide constructive feedback.
- Effective liaison and communication skills.
- Decisive, with strong judgment and action-oriented.
- Analytical and detail-oriented.
Responsibilities and Expectations (including but not limited to):
Employee Relations Management:
- Address and resolve employee queries, requests, and concerns.
- Handle conflict management and mediation.
- Support internal communication.
- Provide counseling and coaching on personal and business matters.
- Advise management on internal processes, policies, procedures, labor law, and employee relations.
Labour Relations Processes (as per Company policy and SA labour law):
- Compile warnings.
- Manage grievance processes and prepare necessary paperwork.
- Take minutes during consultations/meetings.
- Represent the Company at the CCMA.
HR System Management (DNA):
- Submit payroll information to the Payroll Administrator.
- Review payroll input and address any related queries.
- Handle leave queries.
- Manage training, performance, and IR data in the DNA ESS system.
- Provide monthly employee headcount reports to Finance.
- Generate and analyze system reports as needed.
- Update the company organogram and telephone list.
Recruitment and Onboarding:
- Manage relationships with external recruitment agencies.
- Review candidate submissions before sending them to the hiring manager.
- Arrange interviews and provide feedback to agencies/candidates.
- Prepare employment agreements for new hires.
- Ensure new agreements are signed and filed appropriately.
- Conduct recruitment/onboarding checks if not using an agency.
- Ensure all documentation for new employees is complete and filed.
- Manage Group Life Benefits with third-party providers.
Employee Exit Procedures:
- Ensure resignation and termination paperwork is complete and submitted to payroll.
Employment Equity Management:
- Coordinate committee meetings and take minutes.
- Ensure committee documentation is signed.
- Complete all forms for the Department of Labour (DoL).
Regulatory Submissions Management:
- Maintain the annual calendar for regulatory reporting/submissions to meet deadlines.
- Prepare and submit annual Employment Equity and ROE data.
Other Responsibilities:
- Manage Department of Labour inspections.
- Submit any Injury on Duty claims.
- Participate in key strategic projects to ensure successful implementation.
- Engage with Old Mutual business partners to align with key processes.
- Conduct HR surveys as required.
- Assist with training and development, content creation, and maintaining the Learning Management System.
- Compile and review data/information for company newsletters and presentations.
- Collaborate with management and employees to enhance work relationships, build morale, and boost productivity and retention.
- Promote company culture and values.
- Research HR trends and best practices to suggest new HR strategies.
Please note, if you do not receive a response within two weeks of applying, you may assume that your application was unsuccessful.
