Job Description
Key Responsibilities:
- Assist customers at the issue and receiving counter in a friendly and professional manner.
- Verify that SSR signatures are authorized.
- Capture SSRs and invoices daily before midnight.
- Help with the loading and unloading of stock and non-stock items.
- Perform daily spot checks to ensure system and actual stock levels match.
- Cross-check captured SSRs daily against the Inventory Journal printout.
- Assist with quarterly stock counts.
- Maintain cleanliness and organization in the store area.
- Complete GRAs for all returns and repairs.
- Ensure stock is properly binned and organized daily.
- Comply with SHEQ procedures.
Governance:
- Adhere to Rainbow’s ethical standards and RPM requirements.
- Report or escalate any non-compliance issues appropriately.
Information and Data Management:
- Ensure team members accurately and regularly capture data in the information system for reliable reporting and analysis.
- Share relevant data with management for informed decision-making.
Effective Teamwork & Self-Management:
- Take ownership and accountability for tasks, demonstrating effective self-management in planning, prioritizing, and self-development.
- Maintain quality and productivity standards consistently.
- Notify relevant parties of any missed tasks or deadlines, potential risks, and provide appropriate resolutions.
- Support and promote the business’s core values.
- Manage colleagues’ and clients’ expectations and communicate effectively.
- Show willingness to help others and strive to meet team targets and objectives.
- Champion training and development through available opportunities or by contributing to new training solutions.
- Participate in regular performance appraisals and ensure clear and achievable targets and goals.
- Maintain awareness of employee relations and take corrective action as needed, following relevant legislation and company policy.
Ad hoc / Other:
- Oversee filing and safeguarding of records within your area of responsibility.
- Compile ad hoc spreadsheets as required.
- Process documents for inter-company charge outs.
Minimum Requirements:
- Grade 12 with a relevant numeric subject.
- Equivalent numeric skills to Grade 12.
Knowledge and Skills:
- Basic to specialized skills, including technical and analytical abilities.
- Strong organizational skills.
- Ability to take initiative and work accurately.
- Teamwork skills and multi-skilled capabilities.
- Ability to work under pressure.
Experience and Training:
- Minimum of 2 years of experience in a similar environment.
Problem Solving:
- Requires good problem-solving skills and proactive thinking.
- Ability to solve technical or analytical problems within own area or across divisions.
