Job Title: Payroll Administrator

Division: Corporate Division
Business Unit: Payroll
Industry: Cleaning Services
Function: Finance
Experience Level: Associate
Location: Parktown, Gauteng
Salary: R315,000 per annum
Role Purpose
To ensure payroll accuracy by managing administrative functions within the Salaries Payroll and supporting Wage Administrators across Wage Payrolls. The role is essential to guarantee timely and accurate staff payments, in alignment with service level agreements and legislative requirements.
Key Responsibilities
- Accurately process new hires, promotions, demotions, and terminations on time.
- Issue UI19 forms and certificates of service to employees after final payments.
- Address payroll-related queries, including biographical updates and salary concerns.
- Conduct employment verifications for third parties.
- Collaborate with HR, regional wage administrators, and third-party entities (e.g., medical aid, pension funds) for effective payroll transactions and issue resolution.
- Maintain up-to-date employee files and safeguard confidentiality of payroll operations.
- Ensure all payroll requests comply with company policies, procedures, and legal regulations.
- Interpret and explain employee benefits, leave balances, PAYE, and remuneration structures.
- Reconcile payroll and statutory components for month-end and year-end processes.
- Submit accurate reports and returns to authorities, ensuring legal compliance.
- Assist management with payroll queries and reporting as needed.
- Manage GL interface files and verify journal balances on D365 prior to posting.
- Generate monthly and annual payroll reports and statistics.
- Support testing of system upgrades or changes.
- Submit provident fund withdrawal applications and assist families with disability or death claims documentation.
- Mentor and train wage administrators as part of team development.
Minimum Requirements
Education & Qualifications:
- Matric / Grade 12
- Payroll Diploma (NQF 5) or currently studying toward one
- Valid South African driver’s license
Experience & Systems Knowledge:
- Minimum 5 years in payroll administration within a service-focused environment
- Experience with EasyFile, UIF applications, PaySpace, and D365 advantageous
- Knowledge of CRS systems is a plus
- Advanced MS Office skills, particularly Excel and Word
Legislative Knowledge:
- Familiarity with BCEA, EEA, SDA, UIF, WCA, LRA, Income Tax Act (4th & 7th schedules), and Bargaining Council rules
Key Competencies
- Strong attention to detail and accuracy
- Results-driven and self-motivated
- High stress tolerance and resilience
- Strong mathematical and analytical abilities
- Adaptability and change management skills
- Excellent customer service orientation
- Good planning, communication, and interpersonal skills
- Team player with strong listening and mentoring capabilities