Introduction
A position has become available for a Driver responsible for the timely, safe, and cost-effective transport of goods and passengers.
Key Responsibilities
1. Pre-Trip Checks
- Conduct vehicle inspections using the standard checklist and report issues to the Dispatch Controller or relevant Inventory Supervisor.
- Receive and acknowledge Trip Instruction Sheets.
- Collect and wear a name tag.
- Load products as per Delivery Sheet, ensuring blood products are handled with care.
- Provide delivery copies to the Dispatch Controller.
- Record odometer readings and complete the vehicle log book.
- Check fuel levels and refuel if necessary using the assigned fuel card, verifying odometer readings on the fuel slip.
2. Goods Transportation
- Complete and update the Trip Sheet.
- Adhere to scheduled delivery timelines and report deviations.
- Drive in compliance with SANBS policies and the National Road Traffic Act.
- Collect and deliver goods while ensuring recipient signs delivery documents.
- Represent SANBS professionally during interactions.
- Conduct post-trip vehicle inspections and hand over trip documentation and keys.
- Ensure all trips are authorized and recorded in the Log Book.
3. Passenger Transportation (Excludes Technical Drivers in Zones)
- Confirm trip details with the Dispatch Controller and collect a Transport Request Form.
- Collect petty cash for airport pickups if needed.
- Greet international passengers with SANBS Welcome signage.
- Escort unfamiliar passengers to the appropriate venue.
- Request completion of a Customer Service Assessment Form.
- Ensure only authorized passengers are transported.
- Record trip details in the Log Book.
4. Administrative & Support Duties
- Handle ad hoc tasks and incoming calls professionally.
- Keep company vehicles clean and report incidents within an hour to the Dispatch Controller and police, obtaining a case number.
- (Technical Drivers only) Assist with clinic preparation and unpacking hampers in the absence of the General Assistant.
Core Competencies
- Cognitive: Sound judgement and decision-making.
- Personal: Adaptability, professionalism, self-management, and development.
- Interpersonal: Strong communication, teamwork, and customer service orientation.
- Technical: Safe and skilled driving with adherence to road regulations and handling of hazardous materials.
Minimum Requirements
- Education: Grade 9, Code C1 driver’s license with PDP.
- Preferred: Grade 12, Advanced Driving Course.
- Experience: Minimum of 3 years of professional driving experience.
- Skills: Fluent in English with excellent driving and customer service abilities.
