Comprehensive Job Description
Job Overview
The Europcar Branch in Vanderbijlpark is offering a permanent Light Duty Driver position.
We seek a candidate who understands the importance of delivering quality service, recognizing that the condition of our vehicles significantly impacts the customer experience.
We need someone eager to serve, finding satisfaction in consistently providing customers with a quality vehicle at the right time.
The ideal candidate remains calm under pressure, responsibly manages company assets, and strives to meet customer expectations every time.
We value individuals who take pride in their work, understand its impact on our quality promise, and are motivated to learn, grow, and contribute positively to the team’s success. If you meet these qualities and the role’s requirements, we want to hear from you.
Position Overview
This role aims to deliver efficient, friendly customer service and ensure every renter receives a vehicle that meets our quality and safety standards on time.
Specific Role Responsibilities
Job Outputs:
- Clean the interior and exterior of vehicles to high standards
- Conduct vehicle quality control, identifying and reporting expired licenses and other issues not meeting quality standards
- Refuel vehicles and check tire pressure, oil, water, and other fluids after each rental
- Deliver vehicles to customers according to procedures
- Handle vehicle check-ins per company, quality control, and claims procedures
- Maintain cleanliness of the yard and surrounding areas
- Behave ethically, safeguarding the assets and interests of the business and customers
- Perform other duties as requested
Qualifications and Experience
Minimum Experience:
- 2 years of relevant driving experience
Minimum Qualification:
- NQF Level 4 (Grade 12 or equivalent)
Minimum Requirements:
- Valid, unendorsed Code 8 driver’s license (at least 2 years old)
- Basic computer literacy
- Ability to read a map
Note: The successful candidate must be willing to work overtime, shifts, and weekends as required.
Skills and Personal Attributes
Competencies:
- Effective communication skills (fluent in English, both reading and writing)
- Strong interpersonal skills for excellent face-to-face customer relations
- Ability to handle pressure and demonstrate good time management skills with a sense of urgency and commitment
- Team player
Personal Attributes:
- Committed and professional in conduct and appearance (neat and presentable)
- Highly resilient in the face of adversity, long hours, and customer conflicts
- Energetic and self-motivated
- Flexible, especially during peak periods, able to adapt to changing circumstances quickly
- Driven to achieve both individual and team goals
- Trustworthy, highly responsible, and honest with integrity in all business dealings
