Full Job Description
Position Overview
The Europcar Branch at Skukuza Airport is offering a permanent Driver: Light Duty position. We seek a candidate who understands the importance of providing exceptional service, as the quality of our vehicles is crucial to the customer experience. The ideal candidate will be dedicated to delivering a quality vehicle on time, every time, and will manage company assets responsibly while meeting customer expectations under pressure. This person should take pride in their work, recognize its impact on our brand’s promise, and be eager to learn, grow, and contribute positively to the team’s success. If this describes you and you meet the role’s minimum and competency requirements, we encourage you to apply.
Specific Role Responsibilities
Job Outputs:
- Vehicle Cleaning: Clean the interior and exterior of vehicles to high standards.
- Quality Control: Identify and report expired licenses and other issues not conforming to quality standards.
- Vehicle Maintenance: Refuel vehicles, check tire pressure, and top up oil, water, and other fluids after each rental.
- Vehicle Delivery: Deliver vehicles to customers following established procedures.
- Vehicle Check-ins: Handle vehicle check-ins according to company, quality control, and claims procedures.
- Yard Maintenance: Maintain cleanliness of the yard and surrounding areas.
- Ethical Conduct: Maintain company integrity by behaving ethically and safeguarding the assets and interests of the business and customers.
- Additional Duties: Perform other duties as requested.
Qualifications and Experience
Minimum Experience:
- 2 years of relevant driving experience.
Minimum Qualification:
- NQF Level 4 (Grade 12 or equivalent).
Minimum Requirements:
- Valid, unendorsed Code 8 driver’s license (at least 2 years old).
- Basic computer literacy.
- Ability to read a map.
Essential Note: The successful candidate must be willing to work overtime, shifts, and weekends as required.
Skills and Personal Attributes
Competencies:
- Strong communication skills (conversant in English; able to read and write).
- Good interpersonal skills for excellent face-to-face customer relations.
- Ability to handle pressure and manage time effectively, demonstrating urgency and commitment.
- Team player.
Personal Attributes:
- Committed and professional in all aspects of conduct and grooming (neat and presentable).
- Highly resilient in facing adversity, long hours, and customer conflicts.
- Energetic and self-motivated.
- Flexible, especially during peak periods when changes occur rapidly.
- Driven to achieve individual and team goals.
- Trustworthy, highly responsible, with honesty and integrity in all business dealings.
