Position Title: Client Services Officer: COIDA
Reference No.: HR4/4/10/14
Location: Labour Centre, Gqeberha
Salary: R269 499 per annum
Employment Type: Full-time
Minimum Requirements:
- Matric / Grade 12 / Senior Certificate
- Knowledge of:
- Public Service Act and Regulations
- Compensation Fund objectives and processes
- Compensation Fund value chain
- PFMA and Treasury Regulations
- Customer service principles, particularly Batho Pele
- Skills:
- Computer literacy
- Business writing
- Listening and interpersonal skills
- Telephone etiquette
Key Responsibilities:
- Receive and verify documents for claim registration
- Register claims on the Compensation Fund’s operational system
- Assist employers at the kiosk, online platform, and service centre
- Handle queries and complaints related to services
Enquiries:
Mr. M Ngqolowa – Tel: (041) 506 5116
Application Details:
Postal:
Deputy Director: Labour Centre Operations
Private Bag X6045
Gqeberha, 6000
Physical:
VSN Centre, 116 – 134 Goven Mbeki Avenue, Gqeberha, 6000
Email: Jobs-EC6@labour.gov.za
Application Instructions:
- Closing Date: 23 June 2025
- Walk-in submissions: By 16:00
- Email applications: By 00:00 midnight
- Applications must include:
- A fully completed, signed, and initialled new Z83 form (available at www.gov.za)
- An up-to-date comprehensive CV
- Attach both the Z83 form and CV in one single PDF document
- Use the correct job title and reference number in the email subject line
- No JPEG or image-based applications will be accepted
- Do not use the old Z83 form—applications using the incorrect form will be disqualified
- Only shortlisted candidates will be required to submit certified qualifications and supporting documents
- If you have foreign qualifications, an SAQA evaluation will be required if shortlisted
- No applications via fax will be accepted
- If you do not receive a response within 8 weeks of the closing date, consider your application unsuccessful
Additional Information:
- Only shortlisted applicants will be contacted
- Shortlisted candidates may undergo practical assessments and pre-employment checks (criminal, credit, qualifications, etc.)
- The Department of Employment and Labour is committed to Employment Equity and aims to fill the position in line with its Equity Plan
- Responding to this post implies consent to the processing of your personal information in line with POPIA
- The Department reserves the right not to fill the post
- The successful candidate will sign a performance agreement and employment contract
Department of Employment and Labour – An Equal Opportunity Employer
