Location:
Johannesburg, Gauteng
Full Job Description
Key Responsibilities
1. Administrative Efficiency
- Accurately capture customer information into the disposal system
- Update customer details promptly for existing clients
- Submit correct short-term rental information to the Operations team
- Finalize all related Purchase Orders (POs) monthly for both fees and creditors
- Manage inter-company transfers efficiently
2. Quotes & Invoicing
- Handle customer quote requests, ensuring fair market-aligned pricing
- Generate and send quotations; issue invoices upon payment verification in SAP
- Apply relevant surcharges to reflect accurate sale prices
- Release assets through system transfer orders and coordinate dispatch with the Warehouse team
- Monitor and follow up on outstanding quotes to reduce stock aging
- Manage invoicing and credit notes for asset collections, deliveries, and returns within SLA
3. Customer & Internal Liaison
- Provide professional support to both internal and external stakeholders
- Address queries promptly via phone and email
- Coordinate with warehouse teams on delivery, collection, and return logistics
- Store all signed Proof of Deliveries in SAP
4. Cash Flow & Financial Administration
- Follow up on outstanding debtor payments, including Flexi-Rent accounts
- Prepare and process change advices and customer refunds
- Issue POs for warehouse services and creditor expenses as per SLA agreements
- Raise accruals for year-end if creditor payments are pending
5. Marketplace & Website Sales Management
- Process and fulfill sales via platforms like Takealot, Amazon, and internal sales site (Shopify)
- Ensure asset quality meets platform standards and minimize returns
- Manage asset transport and delivery logistics
- Upload assets to the marketplace, ensuring accurate specs and pricing
- Handle returns, process reversals, and reintegrate assets into inventory
6. Short-Term Rental Coordination
- Generate and send short-term rental quotes including transport and insurance fees
- Coordinate asset scheduling upon customer acceptance
- Invoice clients and confirm payments before dispatching assets
- Track contract expiry for asset collection and manage swap-outs for warranties or claims
- Maintain accurate contract documentation and liaise continuously with warehouses
- Store signed Proof of Deliveries in SAP
7. Team Collaboration & Personal Effectiveness
- Demonstrate accountability and manage tasks independently
- Maintain high standards of quality and time management
- Communicate proactively on any delays or issues
- Align with company values and maintain a positive, team-oriented approach
- Take ownership of personal development and contribute to team success
Qualifications
- Diploma in Business Administration, Financial Management, or Practical Accounting
Experience
- Minimum of 5 years in a Business Administration role
- Familiarity with SAP, financial reports, and debtor aging
Skills & Competencies
- Solid knowledge of asset-based finance operations
- Understanding of lease structures and IT industry basics
- Strong numerical, communication, and administrative skills
- Excellent attention to detail and multitasking ability
- Proficiency in MS Office, especially Excel
- Understanding of internal systems, contracts (SLAs), and Rentworks offerings
- Experience in reporting (Sales, Inventory, etc.) and collaboration with developers for system updates
- Key traits: Problem-solving, relationship-building, assertiveness, resilience, and teamwork
Experience Level: 5–7 Years
