Administrator at Head Hunters

Reference: PE002508-RW-1

Our client in the financial services industry is seeking to hire a Human Capital – Administrator for their Sandton, Johannesburg office.

A fantastic career opportunity awaits you.

Duties & Responsibilities


  • Grade 12 / Matric qualification is essential.
  • Relevant tertiary qualification, preferably an HR Diploma or Degree.
  • Minimum of three (3) years’ experience in a similar role.
  • In-depth knowledge of South African labour and employment law.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Own transport and a valid driver’s license.
  • Excellent time management and organizational skills, ability to prioritize a heavy workload and meet deadlines.
  • Exceptional attention to detail.
  • Strong customer service orientation.
  • Ability to manage high-stress and pressured environments.
  • Outstanding communication skills, capable of interacting with people at all levels within the organization.
  • Business writing proficiency.
  • Excellent interpersonal skills and emotional intelligence (EQ).
  • Willingness to go the extra mile.
  • Tech-savvy.
  • Basic numeracy skills.
  • Self-assertive and motivational.
  • Skilled in negotiation and diplomacy.
  • Committed to excellence and continuous improvement.
  • Able to provide constructive feedback.
  • Effective liaison and communication skills.
  • Decisive, with strong judgment and action-oriented.
  • Analytical and detail-oriented.

Responsibilities and Expectations (including but not limited to):

Employee Relations Management:

  • Address and resolve employee queries, requests, and concerns.
  • Handle conflict management and mediation.
  • Support internal communication.
  • Provide counseling and coaching on personal and business matters.
  • Advise management on internal processes, policies, procedures, labor law, and employee relations.

Labour Relations Processes (as per Company policy and SA labour law):

  • Compile warnings.
  • Manage grievance processes and prepare necessary paperwork.
  • Take minutes during consultations/meetings.
  • Represent the Company at the CCMA.

HR System Management (DNA):

  • Submit payroll information to the Payroll Administrator.
  • Review payroll input and address any related queries.
  • Handle leave queries.
  • Manage training, performance, and IR data in the DNA ESS system.
  • Provide monthly employee headcount reports to Finance.
  • Generate and analyze system reports as needed.
  • Update the company organogram and telephone list.

Recruitment and Onboarding:

  • Manage relationships with external recruitment agencies.
  • Review candidate submissions before sending them to the hiring manager.
  • Arrange interviews and provide feedback to agencies/candidates.
  • Prepare employment agreements for new hires.
  • Ensure new agreements are signed and filed appropriately.
  • Conduct recruitment/onboarding checks if not using an agency.
  • Ensure all documentation for new employees is complete and filed.
  • Manage Group Life Benefits with third-party providers.

Employee Exit Procedures:

  • Ensure resignation and termination paperwork is complete and submitted to payroll.

Employment Equity Management:

  • Coordinate committee meetings and take minutes.
  • Ensure committee documentation is signed.
  • Complete all forms for the Department of Labour (DoL).

Regulatory Submissions Management:

  • Maintain the annual calendar for regulatory reporting/submissions to meet deadlines.
  • Prepare and submit annual Employment Equity and ROE data.

Other Responsibilities:

  • Manage Department of Labour inspections.
  • Submit any Injury on Duty claims.
  • Participate in key strategic projects to ensure successful implementation.
  • Engage with Old Mutual business partners to align with key processes.
  • Conduct HR surveys as required.
  • Assist with training and development, content creation, and maintaining the Learning Management System.
  • Compile and review data/information for company newsletters and presentations.
  • Collaborate with management and employees to enhance work relationships, build morale, and boost productivity and retention.
  • Promote company culture and values.
  • Research HR trends and best practices to suggest new HR strategies.

Please note, if you do not receive a response within two weeks of applying, you may assume that your application was unsuccessful.

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