Administrator at Fidelity

Location: Johannesburg, Gauteng

Position: Administrator – National Command Centre (NCC)

Reporting to: Wickus Pain

Key Responsibilities:

  1. Effective verbal and written communication skills
  2. Proficient time management abilities
  3. Attention to detail
  4. Strong organizational skills
  5. Problem-solving capabilities
  6. Knowledge of geographical locations
  7. Investigation proficiency (for analyzing camera images)
  8. Coordination with internal and external clients
  9. Preparation and submission of relevant daily/weekly/monthly reports for senior management
  10. Gathering pertinent information
  11. Utilizing an online database

Minimum Qualifications and Experience:

  • Matric certificate (Grade 12)
  • Own reliable transportation
  • Proficiency in MS Office applications
  • Ability to work well under pressure
  • Capability to work both independently and within a team
  • At least one year of experience in a security industry control room
  • Fluent in English
  • No criminal record
  • Reliable and trustworthy
  • Creative and innovative mindset

Attributes and Core Competencies:

  • Upholding confidentiality and professionalism in office matters
  • Strong interpersonal and communication skills, with diplomacy and tact
  • Above-average report writing skills
  • Initiative and proactive approach
  • Effective time management and attention to detail
  • Collaborative team player
  • Commitment to self-development and assisting others
  • Self-motivated with the ability to work independently
  • Delivery-oriented and deadline-driven
  • Sensitivity to confidential matters
  • High emotional intelligence (EQ)
  • Professional communication, both written and verbal
  • Building relationships across the organization
  • Ownership, accountability, and decision-making skills

Interested candidates meeting the requirements can submit their CVs before the deadline on March 1, 2024, to

Please note that this job description may be subject to change at the discretion of management. We reserve the right not to fill any advertised position. Preference is given to existing employees, but historically disadvantaged candidates and black female candidates meeting the criteria are encouraged and supported in the FSG team as per our transformation policy.

Fidelity Services Group (Pty) Ltd is committed to global fair practice and business ethics, focusing on the continuous development of our human capital as a key resource for success in our markets.

If you do not hear from us within 10 working days after the closing date, please consider your application unsuccessful.

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