Job Opportunity: Administrator – Discovery Corporate & Employee Benefits
Business Unit: Discovery Employee Benefits
Function: Administration & Office Support
Date: 24 Feb 2025
Achieve More Than You Believe
About Discovery
At Discovery, our mission is to improve people’s health while enhancing and protecting their lives. We invest in exceptional individuals who share our vision and values. Our fast-paced, dynamic environment empowers ambitious, self-driven professionals to excel. As global thought leaders, we strive not only for financial success but also to drive meaningful change in society.
About Discovery Corporate & Employee Benefits
Discovery Corporate & Employee Benefits is revolutionizing employee benefits by fostering healthier and wealthier workforces. We are reimagining how retirement savings and life insurance solutions are delivered to businesses and employees, making this an exciting space for innovation and impact.
Key Purpose of the Role
As an Administrator within the Retirement Funds business unit, you will be responsible for the day-to-day administration of a portfolio of retirement fund disciplines. These include monthly contribution reconciliation and investment, Section 13A non-compliance letters, Default Reg requirements, T-day processes, and new member onboarding.
You will ensure that all processes and procedures are effectively implemented, maintained, and continuously improved while ensuring compliance with regulatory frameworks. The ideal candidate should be adaptable to change, committed to continuous improvement, and play an active role in change management within the team.
Key Responsibilities
- Process daily and monthly transactions within agreed service levels.
- Conduct quality assurance checks for document verification.
- Ensure compliance with regulatory frameworks, including the Pension Funds Act, Tax Act, and Discovery Life Umbrella Fund Rules.
- Maintain key operational attributes such as data completeness and accuracy.
- Handle internal stakeholder and client queries professionally and efficiently.
- Prepare and submit management and client reports.
- Address escalated queries and calls to ensure client expectations are met.
- Build and maintain strong business relationships with internal and external brokers.
Required Skills & Competencies
- Excellent communication skills (both verbal and written).
- Strong reporting and analytical skills.
- High attention to detail and strong organizational abilities.
- Ability to communicate logically and objectively.
- Ability to engage effectively with stakeholders at all levels.
Qualifications & Experience
- Matric (Essential).
- Minimum 5 years’ experience in Employee Benefits, Retirement Funds, or Umbrella Funds (Essential).
- NQF Level 6 or similar qualification (Advantageous).
- Relevant industry qualifications, such as Wealth Management or Introduction to Retirement Funds (Advantageous).
- Advanced MS Excel skills and knowledge of Retirement Fund operations, Accounting, and Investments.
Employment Equity
Discovery is an Equal Opportunity Employer committed to diversity and inclusion. The company’s Employment Equity Plan and Targets will be considered as part of the recruitment process. We actively encourage applications from individuals with disabilities.
If you meet the requirements and are eager to be part of an innovative and growing business unit, apply today!
