Job Description Summary
Join our Operations team at Furniture Home Office, a division of the Shoprite Group, Africa’s leading retailer. We’re seeking individuals with strong administrative skills and advanced proficiency in Excel to thrive in our dynamic furniture retail environment.
Key Responsibilities
- Provide general PA/Assistant support including managing daily calls, emails, letters, meeting arrangements, staff attendance register, and stationery orders.
- Assist the Marketing team with overflow projects or marketing approvals.
- Manage consumer competitions, winner announcements, letters, and branch notifications.
- Generate weekly or monthly reports on stationery, marketing trackers, customer service, financial invoicing, and competitor activity.
- Coordinate the submission of internal content to the Siyaringa platform.
- Handle the capturing and submission of weekly interactive briefs to external parties to ensure online platform compatibility.
- Manage all weekly and monthly supply chain invoices, capturing, payment processes, and resolution of related queries.
- Oversee in-store Point of Sale management including order receipt, stock ordering, managing warehouse stock, and following through with supplier orders.
- Liaise with internal departments and external agencies/suppliers as required.
- Engage with relevant internal and in-country stakeholders as necessary.
Qualifications
- Grade 12 qualification is essential.
- A diploma or higher certificate will be advantageous.
Experience
- Minimum of 3 years of working experience.
- Retail experience is beneficial.
Skills and Competencies
- Strong English writing and reading skills; proficiency in other languages is a plus.
- Above-average attention to detail.
- Proficiency in financial administration.
- Ability to work well under pressure and excellent time management.
- Good telephone and etiquette skills.
- Advanced Excel skills, including graphs and pivot tables, along with proficiency in Word and PowerPoint.
- Self-motivated and capable of managing all duties and responsibilities.
- Problem-solving skills.
- Proactive and an initiator.
We have an applicant feedback policy in place to ensure a transparent and fair recruitment process.
